Privacy Policy
Effective Date: May 12, 2023 | Last Updated: July 31, 2024

Your privacy is of utmost importance to us at NSW Glass Masters. We adhere to the highest standards of privacy protection and strictly abide by all applicable laws and regulations governing the collection and usage of personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, https://www.nswglassmasters.com.au/, and other platforms owned and operated by us.

Information We Collect
We collect information through two primary means:

1. Information Provided by You: This includes data that you intentionally and actively provide us while engaging with our services and promotions. It encompasses details you furnish during website visits, email communications, social media interactions, or similar technologies.

2. Automatically Collected Information: When you access our website, your device may automatically transmit certain data to our servers. This may comprise your device’s Internet Protocol (IP) address, browser type, pages visited, time and duration of visit, and technical information related to any encountered errors. While this data may not individually identify you, it could be combined with other information for identification purposes.

Collection and Use of Information
We collect personal information for specified purposes, ensuring strict adherence to the following:
Improving user experience and delivering personalised content.
Responding to inquiries and providing customer support.
Facilitating social media interactions and mentions.
Conducting research and analysis to enhance our services.
Additionally, we may merge data collected from you with information from trusted external sources for general insights and research purposes.

Security Measures
We employ commercially reasonable measures to safeguard your personal information against loss, theft, unauthorised access, or any form of misuse. While we strive to maintain the highest level of data security, it’s important to acknowledge that no electronic transmission or storage method is entirely foolproof. We commit to complying with all applicable laws in the event of a data breach.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. If data becomes obsolete or irrelevant, we either delete it or anonymise it to remove any identifying details. However, retention may extend for legal, accounting, or archival purposes as mandated by law.

Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children in this age group.

International Data Transfers
Your personal information may be stored or processed in locations where we or our partners maintain facilities. It’s important to note that these locations may not have the same data protection laws as your home country. However, we ensure that any transfers comply with applicable laws and maintain the level of protection outlined in this policy.

Your Rights and Controls
You have the right to withhold personal information, understanding that this may impact your experience on our website. We do not discriminate against individuals exercising their rights over their data. If you provide personal information, you consent to its collection, use, and disclosure in accordance with this policy. You can request details of the information we hold about you and correct any inaccuracies. Moreover, you have the option to unsubscribe from our communication channels.

Policy Limitations
Our website may contain links to external sites not operated by us. We do not control the content or policies of these sites and disclaim any responsibility for their privacy practices.

Changes to This Policy
We reserve the right to modify this Privacy Policy to reflect changes in our business operations, industry best practices, or regulatory requirements. Any revisions will be posted on our website, and if legally mandated, we will seek your consent for new uses of your personal information.

Contact Us
For inquiries or concerns regarding your privacy, please reach out to us at 0451 107 206.

By continuing to use our website, you acknowledge and consent to the terms outlined in this Privacy Policy.

NSW GLASS MASTERS PTY LTD  ACN: 679 543 901